AfiaApp helps you research doctors, specialists, and hospitals using structured listings, ratings, and moderated patient reviews so you can shortlist care with more confidence.

Does AfiaApp edit patient reviews?

We do not change review scores to favour any provider. We may remove content that breaks our rules—for example abuse, spam, fake posts, or illegal material.

Is AfiaApp free to use?

Yes. Reading listings and patient reviews on AfiaApp is free for everyone.

Doctors & hospitals — patient reviews

Our mission

AfiaApp exists to make choosing a doctor, specialist, or hospital simpler, clearer, and more trustworthy.

We combine moderated patient feedback with structured profiles so you can compare providers in your city and decide what fits you and your family.

Why AfiaApp?

Three things families and patients tell us they value

Transparency

Choosing where to go for care should not feel like guesswork. We surface consistent, checkable information so you can compare doctors and facilities with more clarity.

Real reviews, neutral ratings

Reviews are checked before they go live to cut fake, promotional, or harmful posts. Overall scores are calculated fairly—and they are not for sale.

Privacy-conscious

We treat personal data carefully and do not sell your information to clinics or hospitals for advertising.

Our values

Principles we use every day when we build and moderate AfiaApp

Independence

Ratings are not “pay to win” and are not manually skewed for advertisers or sponsors.

Fair presentation

Listings follow the same rules so you can compare apples to apples.

Security & privacy

We limit data use to operating and improving the product.

Accuracy

Profiles and public data are reviewed with automated checks and human oversight where needed.

How it works

How we collect feedback and how scores are calculated

How reviews are collected

Submitted by real patients, with phone verification where we need to confirm identity
Automated checks plus human moderation for policy, tone, and quality
Removal of abusive, spammy, or clearly non-genuine content
Community reporting when something looks off

How ratings work

Built from eligible, verified submissions only
Uses consistent dimensions—such as punctuality, communication, and overall experience
Multi-aspect scores when the review form asks for them
Updates automatically when new approved reviews are published

Frequently asked questions

Common questions about AfiaApp

What is AfiaApp?

AfiaApp helps you research doctors, specialists, and hospitals using structured profiles and moderated patient reviews.

Where does AfiaApp get its information?

Listings combine public sources (for example hospital websites and professional registries) with user-submitted updates that pass verification and moderation.

Do you edit reviews?

We do not rewrite authentic reviews to change their meaning. We may remove content that violates policy or applicable law, including harassment or spam.

Is AfiaApp free?

Yes—browsing and reading reviews is free. AfiaApp is a research and comparison tool; it does not replace advice from your own doctor.

Why can I only rate a doctor once?

Limits reduce repeated reviews from the same person that could distort scores. Policies may evolve; see the terms page for the latest rules.

I am a provider. How do I update my profile?

Start from verify or claim your profile or email us at info@afiaapp.com for ownership and corrections.

What are the terms of use?

Using the site means you agree to our policies. Read the full text on the terms page.

About AfiaApp